The report writes itself while you work.

Certified safety glasses with a camera, a mic and open-ear audio. Say what you did, photograph what you saw, and the service report is drafted before you are back in the van.

Impact rated. Prescription inserts available. 9 hours on a charge.

Site Lens safety glasses: dark grey impact rated frame with clear lenses, a small camera on the outer corner of the right lens, and an electronics housing with a high-visibility stripe along the right arm.

Built to be worn for nine hours.

Impact rated: Certified to the relevant standard for the work, with the marking on the frame.
48 grams: Roughly the weight of a pair without any electronics in them.
Prescription inserts: Fitted behind the lens, your own prescription, no separate pair.
Open-ear audio: You hear the call and you hear the plant room, which matters when something is about to fail.

If they are uncomfortable they come off, and a device in a van pocket records nothing.

JOB-41827 · T. Okafor · 9 October

Ninety seconds of talking. One finished report.

“Capture the serial number.”

14:03:18

GC-4471-0928-B

“Note we replaced the condensate pump.”

14:12:04

replaced the condensate pump, old one was scaled up

“Photo of the flue.”

14:13:40

Draft, awaiting engineer approval

Service report

Job JOB-41827

Date 9 October 2026

Work performed

Annual boiler service carried out. Replaced the condensate pump, old one was scaled up. New pump fitted and tested, condensate draining correctly. Flue inspected and cleaned, terminal clear.

Parts

Part	Part no.	Qty
Condensate pump	CP-2210-K	1

Photos

Drafted in 40 seconds. Two edits before sending.

The engineer still reads it and still signs it off. It is a draft, and it says so at the top until they approve it.

The report.

Customer-ready as it stands. Most engineers change a sentence and send it from the driveway.

Capture time: 90 s
Drafted in: 40 s
Engineer edits: 2

Service report

Job JOB-41827

Date 9 October 2026

Site Harbour Row Business Centre, Plant room B

Engineer T. Okafor

Appliance serial GC-4471-0928-B

Work performed

Annual boiler service carried out. Replaced the condensate pump, old one was scaled up. New pump fitted and tested, condensate draining correctly. Flue inspected and cleaned, terminal clear.

Parts

Part	Part no.	Qty
Condensate pump	CP-2210-K	1

Photos

One expert, a whole team of juniors.

Call someone who sees the job from your point of view, can mark up what you are looking at, and talks you through it. They do not need to be in the van, in the county, or on site.

Engineer’s viewCall live 04:12

Plant room seen from the engineer's point of view

Senior engineer, office

“That is the condensate trap. Undo the two clips on the left first.”

What it does not do.

It does not record continuously. Capture starts on a command and stops when the capture is taken, and a light on the frame shows when the camera is live.

It does not track where the engineer is or how long they spent. There is no location feed and no productivity scoring.

It does not send anything to the customer on its own. Every report waits for the engineer to approve it.

Engineers accept a tool that saves them an hour of evening typing. They do not accept a camera watching them all day, and nor should they.

Per pair, per month.

Hardware and software on one monthly fee per pair, including replacement if they are damaged on site, because they will be. Prescription inserts are a one-off cost. No per-report charge and no per-call charge, so nobody hesitates before asking for help.

“Note we replaced the condensate pump.”

14:12:04

replaced the condensate pump, old one was scaled up

Said at 14:12. In the report by 14:14.

See a pair on a real job.

We will send a pair out for a fortnight and let your engineers decide. No fee and nothing to return if they hate them.